At ID stores, we work hard only to offer products that are built to last and want
you to have the best experience possible with the products you receive from us.
Returns & Exchange
This product cannot be exchanged or returned evenly because of the way it has
been personalized, unless they arrive damaged or defective.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in
its original condition, the buyer is responsible for any loss in value..
We are proud to offer Free Shipping to most of our customers! We now offer free
shipping within the United States and Canada, with no subtotal limitation! Orders being
shipped outside of the United States and Canada are eligible for specific countries and
areas. We welcome shoppers from all over the globe! Please contact us at
firstname.lastname@example.org for more information.
Our primary delivery method is US Postal Service and Canada Post for shipping.
Once your order is shipped, you will receive an email notification from us with your
tracking information. You can then follow the tracking link in your email to the order
tracking web page to check on the status of your shipment.
If you think your package may have been lost in the mail, please contact us as
soon as possible.
Orders will be delivered to you within 7-15 business days, depending on your
- Unless specified otherwise, all promotions are limited to one per customer and are not
to be combined with other promotions.
- Shipping times are from the date that the order ships.
- Orders shipped via USPS and Canada Post are not eligible for claims. We are not
responsible for items miss-delivered or damaged.