At ID stores, we work hard only to offer products that are built to last and want
you to have the best experience possible with the products you receive from us.
This product cannot be exchanged or returned evenly because of the way it has been
personalized, unless they arrive damaged or defective.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned
in its original condition, the buyer is responsible for any loss in value.
Shopping Policy
We are proud to offer Free Shipping to most of our customers! We now offer
free shipping within the United States and Canada, with no subtotal limitation! Orders
being shipped outside of the United States and Canada are eligible for specific
countries and areas. We welcome shoppers from all over the globe! Please contact us at
support@supportdogcertification.org for more information.
Our primary delivery method is US Postal Service and Canada Post for shipping.
Once your order is shipped, you will receive an email notification from us with your
tracking information. You can then follow the tracking link in your email to the order
tracking web page to check on the status of your shipment.
If you think your package may have been lost in the mail, please contact us as
soon as possible.
Orders will be delivered to you within 7-15 business days, depending on your
location.
Important Notes:
- Unless specified otherwise, all promotions are limited to one per customer and are
not to be combined with other promotions.
- Shipping times are from the date that the order ships.
- Once the template is approved and the tag has been made, we do not accept changes
in tag details or cancellations. Therefore, it is important for you to proofread the
template carefully at the shpping cart page.
- Orders shipped via USPS and Canada Post are not eligible for claims. We are not
responsible for items miss-delivered or damaged.
